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Thank you for your interest in Jacaranda. Whether you’re an educational professional, distributor, parent or student, we want to make sure you get the information and help that you need.

Before you make an inquiry,请查看以下部分以获取快速答案。

常见问题解答


Technical Support


  • Where can I find pricing information?

    适用于个人购买, prices are listed on thevwinJacaranda.Shop

    对于学校德赢官方网站, please complete the form below to speak with a Jacaranda Sales Consultant about the cost of institutional licenses for individual titles or bundle solutions.

  • How can I get page proofs or sample / evaluation copy?

    Online page proofs (PDFs) are available for Jacaranda titles onour website(您必须导航到您的主题和课程)。

    如果找不到资源的任何东西或想要打印检查副本,请填写下面的表格。

  • 如何购买拟合拟人资源?vwin

    适用于个人购买,请访问vwinJacaranda.Shop并搜索您所需的标题(有关最佳结果,请使用标题ISBN)。付款是通过安全连接进行的。

    对于学校德赢官方网站,单个标题和捆绑解决方案仅作为机构许可提供。填写下面的表格与Jacaranda销售顾问交谈。vwin

  • How do I use learnON or eBookPLUS as a second-hand user?

    If you are the second or third user of aneBookPLUSor读书注册码,您将获得访问权限LITE versionof your title. This version provides the digital version of the text online, but without access to any of the downloadable online digital resources.按照以下说明进行操作升级Lite版本。请注意,与重新激活有关的费用。

  • How long will I have access to my Jacaranda digital resource?

    连接到您的JacarandaPlus(JACPlus)帐户的数字资源是基vwin于订阅的,因此,在购买许可证持续时间结束时到期。点击这里to view the duration for all licences of Jacaranda digital products.

  • 如何访问我的jacaranda数字资源vwin?

    所有Javwincaranda数字资源都可以从中访问vwinJacaranda.PLUS (JacPLUS) online portal。您只需要一个JACPlus帐户,从教科书,游戏,3D Atlases和评估和学习工具中需要一个Jacplus帐户。

    还没有JACPLUS帐户?Create your account hereor see有关如何登录的文章。

  • How do I contact a Jacaranda Sales Consultant?

    点击这里找到您所在地区的Javwincaranda销售顾问。或简单地填写下面的表格,我们将向适当的人发送您的请求!

  • Who do I contact about technical difficulties?

    要开始,请查看vwinJacaranda支持portalfor helpful articles with step-by-step instructions.

    您还可以通过电子邮件向周一至下午8点至下午4:30(布里斯班时间)联系我们屡获殊荣的客户支持团队[email protected]或电话在1 800 777 474。

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询问


要进行查询,请填写下面的表格,我们将在两个工作日内或更快地回复您。Please note that these inquiries are monitored from Monday to Friday, 9-5pm AEST only.

通过提供您的电子邮件地址,您同意接收电子通信,告知您John Wiley&Sons Australia Ltd及其相关公司Jacaranda及其相关公司的产品,服务和供应。vwinvwin您可以选择随时取消订阅。您的信息将根据Wiley的隐私政策处理,可以根据要求提供或可提供www.wiley.com/privacy.